Why haven't I received 10 points for referring someone?

Your referral must be from the US, the UK, Canada or Australia to receive the 10 points bonus. If your referral is from one of these countries, then we might not have been able to verify their country when they signed up. This can happen if your referral is using a proxy or has disabled their cookies. In this case, we won't be able to add the 10 points to your account. Sorry about that.