What is a proxy server or VPN?

If you get the error message "We think you're using a proxy server or VPN. Please disable it before logging in.", this means that we think that you're using a service or extension which is masking your real IP address. This can be caused by using public internet, certain browsers/browser extensions, and even certain firewall settings.

If you are not using a proxy server or VPN, you will need to check your browser and internet settings to allow this IP address to login to our website.