[Hideout.tv] Crediting Issues

Is Hideout.tv available in your country?

You can find an up-to-date list of available countries at https://hideoutcares.zendesk.com/hc/en-us/articles/360022187871-Is-Hideout-tv-Available-in-My-Country-.

Is your account linked correctly?

Your Earnably and Hideout.tv accounts should automatically link up behind the scenes. Double-check that your account is linked correctly at Hideout.tv > Loyalty Program Rewards:

Are you seeing any ads?

You need to watch videos and a designated number of ads in order to earn credits. Hideout.tv ads can be easily spotted, as they look like typical ads for products that you would normally see on television, like toothpaste, deodorant, clothing, soda, and pet food.

Have you redeemed your balance?

Points must be manually withdrawn from Hideout.tv (they are not automatically credited to your Earnably balance). You can redeem your points into your Earnably account by clicking "Start Redeem Process" under "Rewards".

Select "Earnably" from the dropdown and then click "Redeem Balance":

If things still aren't working for you, there may not be any ads available at the moment. If you still aren't earning credits after trying all the methods above, please submit a request at https://hideoutcares.zendesk.com/hc/en-us/requests/new.