How long does it take to receive a reward?

Your first payment will take up to 5 days to be processed.

Your account will usually be eligible for instant payments after receiving your first payment.

Instant payments are normally processed within a few minutes. Payments may take longer to be processed during busier periods or while we restock rewards.

You can check the status of your rewards by going to My Account > Rewards.

Why is my payment delayed?

We may need to review your account before we can process your payment, even if you usually receive instant payments. This can take up to 5 days.

We take multiple factors into consideration when determining if your account is eligible for instant payments to protect our platform from abuse. We cannot give exact reasons why we needed to review your account, but the most common reasons are:

  • Your account has recently been suspended
  • Your account details have recently been changed
  • Your account has been flagged for manual review
  • Logging in from an unsupported country
You don't need to take any action if your payment is delayed. Decisions aren't final, and accounts can become eligible over time.
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