I completed an offer but didn't receive credit. What can I do?
When did you complete the offer?
Some offers won't track right away and can take up to 3 days to track to your account. We cannot help you with offers that haven't credited until 3 days have passed since the offer was completed.
What was the points value of the offer?
Your offer may have already tracked to your account but is currently pending credit. All offers with a value equal to or over 50,000 points will remain in pending credit for 30 days. After this period has passed, the points will be credited to your account automatically.
How do I contact the offer wall for support?
If 3 days have passed since you completed the offer and it still hasn't tracked to your account, you'll need to contact the offer wall that you used. If you completed the offer through our website instead of through the offer wall, the name of the offer wall that provided the offer is shown below the offer requirements:
Please follow the steps below to contact the offer wall that you used. This is the only way to receive credit when an offer has not automatically tracked to your account.
Offer Wall Support
AdGate Media
- 1
- Click Explore on the main menu then AdGate Media.
- 2
- Click the menu icon on the top-left of the offer wall.
- 3
- Click Reward Status.
- 4
- Click the offer name that hasn't credited.
- 5
- Click Contact.
AdGem
- 1
- Click Explore on the main menu then AdGem.
- 2
- Click Reward Status on the top of the offer wall.
- 3
- Click the offer that hasn't credited.
- 4
- Click I need help.
Adscend Media
- 1
- Click Explore on the main menu then Adscend Media.
- 2
- Click Support on the top-right of the offer wall.
- 3
- Click Missing Points? under the offer that hasn't credited.
ayeT-Studios
- 1
- Click Explore on the main menu then ayeT-Studios.
- 2
- Click the menu icon on the top-left of the offer wall.
- 3
- Click Reward Status then Pending.
- 4
- Click the offer that hasn't credited.
- 5
- Click Submit support ticket under Support.
BitLabs
- 1
- Click Explore on the main menu then BitLabs.
- 2
- Click the menu icon on the top-left of the offer wall.
- 3
- Click Reward History.
- 4
- Click View Details next to the offer that hasn't credited.
- 5
- Click Report a problem.
Cheddar.tv
- 1
- Send an email to support@cheddar.tv.
CPX Research
- 1
- Click Explore on the main menu then CPX Research.
- 2
- Click the menu icon on the top-left of the survey wall.
- 3
- Click Help and create a ticket at the bottom of the page.
Hang My Ads
- 1
- Click Explore on the main menu then Hang My Ads.
- 2
- Click Support on the top-right of the page.
- 3
- Click the link under Support next to the offer that hasn't credited.
Lootably
- 1
- Click Explore on the main menu then Lootably.
- 2
- Click Support on the top-right of the offer wall.
- 3
- Send an email to support@lootably.com.
MM Wall
- 1
- Click Explore on the main menu then MM Wall.
- 2
- Click the clock icon on the bottom-middle of the offer wall.
- 3
- Click the offer that hasn't credited.
- 4
- Click the exclamation mark icon at the top-right of the page.
Monlix
- 1
- Click Explore on the main menu then Monlix.
- 2
- Click the menu icon on the top-right of the offer wall.
- 3
- Click Contact.
- 4
- Click Support Center at the bottom of the page.
MyChips
- 1
- Click Explore on the main menu then MyChips.
- 2
- Click the headphones icon on the top-right of the offer wall.
- 3
- Click Get Support next to the offer that hasn't credited.
Notik
- 1
- Send an email to support@notik.me.
PixelPointTV
- 1
- Go to https://pixelpointtv.zendesk.com/hc/en-us/requests/new.
- 2
- Click Submit a request on the top-right of the page.
RevU
- 1
- Click Explore on the main menu then RevU.
- 2
- Click the Support icon on the top-right of the offer wall.
- 3
- Click Contact Support next to the offer that hasn't credited.
TimeWall
- 1
- Click Explore on the main menu then TimeWall.
- 2
- Click the Support icon on the bottom-right of the page.
Torox
- 1
- Click Explore on the main menu then Torox.
- 2
- Click My activity on the menu bar of the offer wall.
- 3
- Click the offer that hasn't credited.
- 4
- Click Missing Reward?
Wannads
- 1
- Click Explore on the main menu then Wannads.
- 2
- Click Support on the top-right of the offer wall.
- 3
- Click Missing points? next to the offer that hasn't credited.