Why were points deducted from my account?

Points may be deducted from your account if you completed an offer and it was later rejected by the offer wall or advertiser. This is called a reversal or a chargeback.

Reversals can occur for many reasons, such as:

• Canceling a subscription during a trial period.
• Completing the offer more than once (unless otherwise stated).
• Accessing the offer using a proxy server or VPN.
• Using fake, inaccurate or dishonest information.
• Not following the offer instructions.

What happens if I receive too many reversals?

We understand that reversals can happen from time to time. However, it's important to be careful and honest when completing offers and surveys as we may suspend your account if you receive too many reversals.